It’s possible to return a package within 14 days after delivery. Register your return by sending an email to firstname.lastname@example.org with your name, order number, product and the reason for return (not required). You will receive an email with further instructions to return the order. You can then return the return (at your own expense) to the address in the email. We must have received the return within 14 days. The purchase amount will be refunded within 7 working days (after we have received your package) to the account number with which the order was paid.
*Pay attention* The costs of the return shipment are not reimbursed by us.
We require that our items are returned in an undamaged and (if possible) original packaging. (If an item is returned that in our opinion has been damaged, we will inform you of this by e-mail and explain any further steps.
If you have questions,